Experts Advice

To understand the use of coaching, including some of the dangers and problems that might be encountered when using this procedure, we have interviewed an experienced coach to offer additional contextual information. These interviews look at the key questions around the practice and procedure of coaching, such as:

• What is coaching?
• What are the key benefits of coaching?
• What makes a successful coach?
• What are the success factors when coaching?
• What should a new coach now when starting their career?
• What are the pitfalls to be avoided?
• How can you create a good coaching environment
• Are coaching techniques different depending on who are the coachees? 

The questions are answered also taking into account the SMEs’ perspective providing advice on how to identify which members of the staff would perform better with coaching and guidance and clarifying the relationships between them, the employees and the coach. 

The videos also provide a set of guidelines on how to make a coaching relationship work, how to cope with a resistance mindset, how to approach coaching models and adapt them to different situations. As flexibility is a key skill for a successful coach, a series of practical guidelines is also given in the videos.